Why you’re stuck
Engage Credit (Pepper Group) operates in, services or is associated with closed‑book mortgage portfolios that typically do not offer new products or further advances. The practical route is to switch to an active lender.
Your switch options
- MAA (Modified Affordability Assessment): like‑for‑like balance; based on payment history; new deal must be cheaper.
- RIO (55+): later‑life interest‑only; affordability and LTV still apply.
Quick eligibility check
- Up‑to‑date on payments (last 12–24 months)
- No extra borrowing under MAA (like‑for‑like)
- Not moving home
- Lower LTVs help (e.g., ≤ 60%)
- Ages 55+ may fit RIO route
What we’ll need
- Latest mortgage statement + 12m payment history
- 3–6m bank statements
- Pension/income evidence
- Photo ID + proof of address
Useful specifics
- Engage Credit is associated with servicing portfolios such as Tulip Mortgages; portfolios are typically closed to new lending.
- Our approach: verify payment history and relative affordability, then place with an active lender under MAA where available.
- We’re independent and not affiliated with Engage Credit or Pepper Group.
FAQ’s
Why am I with Engage Credit now?
Mortgage portfolios can be sold or transferred between entities; servicing brands may change over time.
Can I get extra borrowing?
MAA is generally like‑for‑like. If you need funds beyond your balance, we’ll evaluate standard remortgage or RIO routes.
What documents should I prepare?
12m payment history, latest mortgage statement, bank statements, ID/proof of address, and income evidence.
Get your free eligibility check
Compliance
- No advice implied until a suitability assessment is completed.
- MAA availability and lender participation vary over time.
- Your home may be repossessed if you do not keep up repayments on your mortgage.