Our clients are the most important part of our business and therefore we are constantly looking to improve our customer service. Please see below some of our great feedback to date.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.0569 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent569 reviews
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Ben F profile picture
Ben F
6 days ago
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Excellent service from Kimberly and Richard. Thanks guys!
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Kwik Prints & Repro profile picture
Kwik Prints & Repro
19 days ago
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I have known Vijay since his time at Lloyds Bank and have maintained that relationship over the years because of the trust and confidence I have always had in his knowledge, professionalism and approach. Most recently, Vijay helped us with what was a particularly complex Buy-to-Let mortgage requirement. From the outset, he took the time to fully understand our circumstances and exactly what we were trying to achieve. His knowledge of the mortgage market and specialist property finance enabled him to navigate the complexities of the case and ultimately find the right solution for us. What particularly stands out about Vijay is his attention to detail and his ability to genuinely listen to every requirement. He does not take a one-size-fits-all approach. He explains the options clearly, keeps you informed throughout the process and is extremely thorough in ensuring that every detail is dealt with correctly. The service we received was brilliant from beginning to end, and it reinforced why I have continued to trust Vijay since first dealing with him at Lloyds many years ago. I would also like to give a special mention to James for his exceptional administrative support throughout the process. His efficiency, communication and assistance behind the scenes were greatly appreciated and contributed enormously to the overall experience. A genuinely professional and knowledgeable service. I would have no hesitation whatsoever in recommending Vijay to anyone looking for mortgage advice, particularly where the circumstances are more complex and require experience, patience and attention to detail.
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Florina Petecuta profile picture
Florina Petecuta
20 days ago
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I had a great experience with Trinity Finance and would highly recommend them. Joe, my mortgage adviser, was amazing throughout the whole process. He was extremely knowledgeable, always quick to respond, and took the time to answer all my questions and explain everything clearly. He made the whole mortgage process feel much easier and less stressful. I also had a great experience dealing with James and the rest of the team, who were always helpful and professional. I decided to use the solicitors recommended by Trinity Finance as well, and I was very happy with them. They were knowledgeable and experienced, kept me informed throughout the process, and were always happy to answer my questions. Overall, I had a really positive experience from start to finish and would definitely recommend Trinity Finance, and Joe in particular, to anyone looking for a mortgage adviser.
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Charlie Watson profile picture
Charlie Watson
24 days ago
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We were lucky enough to have Alasdair guide us through the process of buying our first property. Could not recommend him enough. Explains everything clearly and simply, in a friendly manner that welcomes any questions.
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Sonal Patel profile picture
Sonal Patel
28 days ago
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Louis goes above and beyond, exceptional service and I would definitely use him for all future purchases
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David Raggett profile picture
David Raggett
35 days ago
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I recently worked with Lisa Ingram at trinity when going through the purchase of my first house. As a first time buyer doing it alone, I didn’t know where to begin and felt very lost by the whole process… but from my first conversation with Lisa I felt much more at ease. She took the time to explain everything to me and looked at all different kinds of options. Any time I messaged or needed to talk she’d always respond promptly or arrange a telephone call. She was very professional and thorough and I really felt like she had my best interests at heart and wanted to get me the best possible deal. From start to end she has been incredibly helpful and I can’t recommend her and trinity enough. 10/10 !!
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harry yorke profile picture
harry yorke
41 days ago
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I can’t recommend Trinity Finance enough. They made the whole mortgage process so much easier and took the stress out of everything. The team were always on hand to answer my questions, kept me updated every step of the way, and worked hard to find me the best mortgage for my situation. Their advice was clear, honest, and professional from start to finish. I always felt like they had my best interests at heart, and nothing was ever too much trouble. If you’re looking for a mortgage broker who genuinely cares Maria & Vince goes the extra mile, I’d definitely recommend Trinity Finance. Thank you for all your help over the many years
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Kishan Assani profile picture
Kishan Assani
42 days ago
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Excellent service!. Faisal secured us a better rate than we could find ourselves and navigated two buy-to-let mortgages effortlessly. He went beyond just finding rates - he challenged our assumptions, explained the complexity, and genuinely cared about getting us the right deal. Highly recommended for property investors.
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Gary Gray profile picture
Gary Gray
56 days ago
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Nicola has been outstanding from start to finish, always willing to go the extra mile. She offered clear guidance at every step of the mortgage process and made what could have been a stressful experience feel smooth and manageable. Her support has been invaluable. I’ve already recommended Trinity Finance to family and friends and will continue to do so.
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Jessica Vohra profile picture
Jessica Vohra
65 days ago
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I cannot recommend Bijal highly enough. From start to finish, she was incredibly helpful, professional, efficient and supportive throughout the entire mortgage process. Thank you again for all your help! Appreciate your efforts!
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G Zorlu profile picture
G Zorlu
68 days ago
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Jordan was absolutely fantastic from start to finish. As a first-time flat buyer, the whole process could have been overwhelming, but Jordan made everything so straightforward and stress-free. He was always on the ball, incredibly responsive, and kept me updated every step of the way. No question was ever too much trouble, and he was always happy to explain things clearly. His professionalism, knowledge, and dedication gave me complete confidence throughout the entire mortgage process. Thanks to Jordan’s hard work, I was able to purchase my flat without any unnecessary stress. I couldn’t recommend him highly enough to anyone looking for a reliable, knowledgeable, and genuinely supportive mortgage adviser. Thank you, Jordan!
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Oyinkan Kassim profile picture
Oyinkan Kassim
76 days ago
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Nidhi at trinity finance provided excellent service throughout our mortgage journey. She was professional, knowledgeable, and always available to answer our questions. Her guidance made the whole process smooth and stress-free. We are very grateful for her support and would highly recommend her to anyone looking for a mortgage adviser.
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Charlie profile picture
Charlie
92 days ago
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I cannot recommend Ellie highly enough. From start to finish, she was incredibly helpful, professional, and supportive throughout the entire mortgage process. Ellie took the time to explain everything clearly, kept me updated at every stage, and was always available to answer any questions I had. Her knowledge and dedication made what could have been a stressful experience feel straightforward and hassle-free. Thanks to Ellie's hard work and commitment, my mortgage was completed smoothly and efficiently. If you're looking for someone who genuinely cares about their clients and goes above and beyond, I would definitely recommend Ellie. Thank you again for all your help!
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Phu Gia Hoang profile picture
Phu Gia Hoang
95 days ago
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Excellent service from Bijal from start to finish. She was always quick to respond, very helpful, and guided me through the mortgage process every step of the way. Nothing was ever too much trouble, and her support made the whole experience much less stressful. I would definitely use Bijal again in the future and would happily recommend her to friends and family. Thank you for all your help!
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Sade Scott profile picture
Sade Scott
98 days ago
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We cannot thank Colin and James enough for everything they have done for us throughout our house purchase… From the outset, they managed to secure our mortgage on what was initially an incredibly tight timescale, but what really set them apart was the level of service they provided throughout the entire process. As anyone who has been through a property transaction knows, things rarely go smoothly, and our chain experienced multiple setbacks, delays and even came close to falling apart altogether. Despite this, they were always available, proactive and one step ahead. They consistently kept us informed, chased lenders when needed and provided reassurance during what became a VERY stressful process. Their personal approach made a huge difference to us. We have always felt that they genuinely cared about getting the transaction over the line and treated our purchase as if it were their own. What impressed us most was their determination and responsiveness… others in the chain were waiting days for updates from lenders, James and Colin were able to secure approval for the release of our mortgage funds within an hour. Their knowledge, persistence and relationships with lenders were invaluable and undoubtedly helped keep our transaction moving. The peace of mind they gave us throughout the process was priceless. We knew that whatever happened on our lender's side, they would do everything possible to resolve it quickly and efficiently. We would not hesitate to recommend James and Colin to anyone looking for a mortgage broker. Their professionalism, communication, dedication and genuine care are second to none. A truly outstanding service from start to finish⭐️ Thank you both for everything!!
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Julia Williams profile picture
Julia Williams
98 days ago
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First time buyer here, my siblings had nothing but praise for Ben Harrington at Trinity Finance, so I ofcourse had to give him a call. I was filled with dread at the idea of paperwork and numbers, but Ben took the fear right out of the equation. Great communication and swift action. Thanks Trinity Finance and Thank you Ben! I look forward to working with you again and recommending you to others.
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Iona Hodgson profile picture
Iona Hodgson
99 days ago
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Maria from Trinity Finance helped me as a self employed person to get my mortgage offers for a remortgage and a residential mortgage and I could not have done it without her. She was consistent, available, supportive and helpful. Thank you and the team for making this dream a reality.
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Lakshmi Adhikari profile picture
Lakshmi Adhikari
100 days ago
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Thanks to trinity finance team for successfully completing our mortgage offer, they are very professional, honest, supportive and straight forward in each stage of our mortgage process. Highly trcommended.

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